Thank you for your excellent question about the warranty for our commercial park benches! It's a crucial consideration for any public space or business investment.
We stand firmly behind the quality and durability of our products. Our standard commercial warranty offers comprehensive coverage for a period of 10 years against defects in materials and workmanship under normal use and proper installation. This means we will repair or replace, at our discretion, any bench component that fails due to manufacturing flaws.
Specifically, the warranty covers:
* Structural Framework: The powder-coated steel or aluminum frame is guaranteed against rust-through and structural failure.
* Material Integrity: We warranty our high-density polyethylene (HDPE) slats against excessive fading, cracking, and splintering.
* Hardware: All fasteners and connectors are covered against corrosion and failure.
It's important to note that the warranty is designed for commercial applications in municipal parks, campuses, business landscapes, and similar settings. To keep the warranty valid, proper installation using our provided guidelines is required. The warranty does not cover damage from vandalism, misuse, improper maintenance, or acts of nature beyond standard weathering.
We believe this robust warranty reflects our confidence in the materials and engineering of our benches. For complete details and a copy of the official warranty certificate, please contact our customer service team. Investing in our commercial park benches means investing in long-term value and peace of mind for your community space.