Thank you for your excellent question about warranties for our high-end outdoor benches. This is something we're truly proud to discuss, as it reflects our core commitment to quality and customer satisfaction.
Yes, absolutely! We stand firmly behind every premium outdoor bench we craft. Each piece comes with our comprehensive 10-Year Structural Warranty, which covers all welded joints, frames, and core structural components against manufacturing defects. We design these benches to be heirloom pieces, and this warranty reflects that intention.
Beyond the structural guarantee, we offer a 5-Year Finish Warranty on all powder-coated surfaces and protective treatments. This covers fading, peeling, or corrosion under normal use and proper maintenance. For our sustainably sourced hardwood slats, like teak or ipe, we provide a 3-Year Material Integrity Warranty against splitting or warping.
What does this mean for you? Peace of mind. When you invest in a high-end outdoor bench, you're investing in decades of enjoyment. Our warranties ensure that your bench will remain a beautiful, functional centerpiece in your garden, patio, or commercial space through seasons of use.
It's important to note that our warranties are designed for residential and commercial use. We understand that a bench in a busy café courtyard faces different demands than one in a private backyard. Our testing and guarantees account for this. The warranty is transferable if you sell your property, adding value to your home.
To keep your warranty valid, we recommend simple, routine care—like occasional cleaning and, for wood benches, applying a protective oil annually. We provide a detailed care guide with every purchase. Damage from improper modification, negligence, or extreme accidents isn't covered, but we're always here to help with repair advice or parts.
We believe a warranty is a promise. It's our promise that the materials are top-grade, the craftsmanship is meticulous, and the design is built to last. Have a specific bench model or material in mind? Feel free to ask—we can detail the exact warranty terms for your chosen piece.
Warmly,
The [Your Company Name] Team