Thank you for your excellent question about how our park benches arrive! This is one of the most common inquiries we receive, and understanding the delivery and assembly process is crucial for planning your outdoor space installation.
Most of our standard park benches are delivered partially assembled in what's known as a "flat pack" configuration. This approach offers significant benefits for both shipping efficiency and your overall experience. The bench components are carefully packaged with protective materials to prevent damage during transit, while keeping shipping costs reasonable and environmentally conscious.
For our flat pack benches, you'll typically find the main seat board already attached to the side panels or armrests. What requires assembly usually involves attaching the legs or base supports to the main bench structure. We include all necessary hardware - bolts, screws, and sometimes specialized tools if needed. The assembly process generally takes between 20-45 minutes for most models and requires basic tools like a wrench or screwdriver.
We do offer select premium and commercial-grade models that arrive fully assembled for immediate placement. These are typically our heavy-duty metal benches or specially treated hardwood models where factory assembly ensures optimal structural integrity. If you require fully assembled delivery, please check the product specifications or contact our customer service team for available options.
The assembly difficulty varies by model. Our residential garden benches are designed for easy DIY assembly with clear instructions, while larger commercial benches might benefit from professional installation, especially for permanent concrete anchoring.
Before your bench arrives, we recommend preparing the installation area and having a helper available for larger models. Our delivery team will place your package in your designated location, and we provide comprehensive assembly guides both in print and through online video tutorials.
Whether you're enhancing a public park, commercial property, or private garden, we've designed our delivery and assembly process to be as straightforward as possible while ensuring your bench meets our quality standards.