Thank you for your excellent question about the warranty on our park benches. We stand firmly behind the quality and durability of our products, which is why we offer a comprehensive warranty designed specifically for commercial and public use.
Our standard warranty provides robust coverage for a period of 10 years on the structural frame against manufacturing defects and failures. This ensures the core integrity of your bench remains intact through years of service. For the powder-coat finish, we offer a 5-year warranty against premature fading, chipping, or peeling, safeguarding the bench's appearance against harsh weather conditions. Components such as hardware and wooden slats are covered for 2 years.
This warranty is a testament to the high-quality materials we use, from heavy-gauge steel frames to commercial-grade lumber and UV-resistant finishes. It is designed to give you complete peace of mind, knowing your investment is protected. Please note that the warranty applies to normal use and proper installations and does not cover damage from vandalism, misuse, or improper maintenance. We recommend registering your product and retaining your purchase receipt for a seamless warranty service experience. For full details, please consult the official warranty certificate included with your purchase.