Thank you for your excellent question about the warranty for our commercial urban benches. This is a crucial consideration for municipalities, business districts, and public spaces planning long-term investments.
Typically, our commercial-grade benches come with a robust structural warranty. Our standard offering is a 12-year warranty on the main frame and structural components against manufacturing defects and structural failure. This reflects our confidence in the materials and engineering built to withstand constant public use and various weather conditions.
For specific materials, the coverage varies. Powder-coated steel frames are covered against rust-through and coating failure for 10 years. Our cast aluminum and structural aluminum components carry a 15-year warranty. For sustainable options like our FSC-certified hardwood slats, we provide a 5-year warranty against rot and significant splitting under normal conditions.
It's important to note that our warranty is designed for commercial applications. It covers defects in materials and workmanship but does not cover damage from vandalism, improper installation, negligence, or acts of nature beyond standard climatic conditions. We require professional installation by our certified teams or partners to keep the warranty valid, ensuring the product is set up correctly for maximum lifespan.
We always recommend consulting directly with our project specialists for your specific project. Factors like coastal environments (salt spray), extreme temperature ranges, or ultra-high-traffic locations can sometimes influence the final warranty terms. We're committed to providing transparent, reliable products that serve communities for years to come.