Thank you for your excellent question! We understand that receiving your new bench smoothly and having it ready for use is just as important as the purchase itself. Here's a detailed look at our process.
How Are Benches Delivered?
We partner with reliable freight carriers to ensure your bench arrives safely. Most standard benches are delivered via ground shipping directly to your curb-side. For larger, commercial orders or heavy-duty materials, we may use lift-gate trucks for safer unloading. You will receive tracking information as soon as your order ships. All benches are carefully packaged in protective materials to prevent any transit damage.
Do You Offer Installation Services?
Yes, we do! We offer professional installation services for an additional fee. Our skilled team can handle the complete assembly, anchoring (if required), and precise placement of your bench. This service is highly recommended for commercial projects, heavy stone or metal benches, or if you simply prefer a hassle-free experience. The service can be added at checkout or arranged separately after delivery.
For smaller, residential benches that require basic assembly, we include clear, step-by-step instructions and all necessary hardware. Many customers find this a straightforward DIY project.
We are committed to ensuring your complete satisfaction from order to final placement. Please contact our customer service team to discuss the specific delivery and installation options for your project.