We understand that your bench is an investment, and we're committed to supporting its longevity even after the standard warranty expires. Our policy for out-of-warranty repairs is designed to be transparent, fair, and focused on getting your favorite piece back in perfect shape.
First, we recommend you contact our customer service team with details about your bench (model, purchase date if known) and a description or photos of the issue. We'll then provide a no-obligation diagnostic assessment and a detailed quote for the repair parts and labor. All repairs are performed by our skilled technicians using genuine or compatible high-quality parts. The service is offered at a competitive rate, and we always prioritize a permanent fix over a temporary patch. We believe in sustainable furniture care, and a professional repair is often the most economical and eco-friendly choice compared to replacement. Let's work together to restore comfort and function to your bench.