When you place a large order for outdoor benches, you're not just buying furniture—you're initiating a complex logistical operation. The delivery process typically begins with order confirmation and a detailed timeline. Most manufacturers provide a lead time of 4-8 weeks for substantial commercial orders, depending on customization and quantity.
Once production completes, your benches will be carefully packed in protective materials and loaded onto shipping pallets. For international orders, they'll be containerized for ocean freight. The shipping method depends on your location and urgency—full truckload (FTL) shipping is common for large domestic orders, while LTL (less-than-truckload) may be used for smaller bulk shipments.
Prior to delivery, you'll receive a scheduled delivery date and need to ensure proper site preparation. This includes having adequate unloading equipment (forklifts or pallet jacks) and a cleared, accessible delivery area. The delivery team will typically unload the benches to your designated curb side or loading dock.
For complete installation services, many suppliers offer white-glove delivery options where technicians will place, assemble, and position each bench according to your specifications. Always inspect the shipment immediately upon delivery and document any potential transit damage before signing the delivery receipt. Proper planning and communication with your supplier throughout this process ensures your outdoor seating arrives safely and ready for installation.