Absolutely, we take our outdoor benches seriously, and yes, we do offer warranties that cover both the finish and the welds. Because let’s face it—an outdoor bench sits in the sun, rain, snow, and maybe even the occasional bird droppings. You want to know it’ll hold up.
For the powder coating finish, we typically provide a 5-year warranty against peeling, cracking, or excessive fading under normal conditions. This isn’t just a thin paint job; we use a heavy-duty electrostatic coating that bonds to the metal, creating a shield against rust and UV damage. If you notice the finish bubbling or flaking within that period, we’ll refinish or replace the affected parts at no cost to you. Just keep in mind that scratches from moving the bench or sharp objects aren’t covered—that’s wear and tear.
For the welds, we stand behind them even longer—usually a 10-year structural warranty. Every weld is done by certified craftsmen using a robotic precision process (yes, robots are better at keeping a consistent bead than most humans). We test each bench with a 500-pound load to make sure the joints won’t give out. If a weld cracks or shows signs of separation within a decade, we’ll repair or replace the entire frame for free.
Now, I’ll be honest: “normal conditions” means you’re not using the bench as a forklift or parking a car on it. And if you live near saltwater (oceanfront), we recommend upgrading to our marine-grade stainless steel option, since salt spray can accelerate corrosion even with good welds. But for a typical backyard, park, or storefront? Our warranty has got your back.
One more thing: a lot of brands just give you a “limited warranty” that makes you jump through hoops. We keep it simple—send us a photo of the issue, and we’ll handle the rest within 2 weeks. So whether it’s the finish after a storm or a weld after years of heavy use, you’re covered.