When it comes to urban benches, the welds are the backbone of the structure—they determine how long the bench withstands heavy use, weather, and even vandalism. So it’s a smart question to ask about the warranty on those welds.
Here’s what you should expect from a reputable manufacturer.
Our Standard Weld Warranty
We typically offer a 5-year limited warranty on all structural welds of our urban benches. This covers any weld failure caused by defects in material or workmanship under normal use and conditions.
What does “normal use” mean? It means the bench is used for its intended purpose—public seating in parks, streetscapes, malls, or transit stops—without intentional abuse, modifications, or improper installation.
What the Warranty Covers
- Cracks, separation, or breakage at the weld joint that is due to manufacturing defects.
- Structural failure of a weld that affects the bench’s safety or functionality.
- Replacement or repair of the defective section at no cost to you (including shipping within the first year; after that, freight may be shared).
What Is Not Covered
- Damage from improper installation (e.g., bolted to uneven ground or over-torqued mounting plates).
- Weld issues caused by vandalism, such as cutting, bending, or deliberate impact.
- Wear and tear from extreme environmental conditions (e.g., coastal salt spray, repeated freeze-thaw cycles) if the bench was not specified with a corrosion-resistant finish.
- Cosmetic imperfections like discoloration or minor surface irregularities that do not affect structural integrity.
Why We Stand Behind Our Welds
Our urban benches are fabricated with MIG welding using industrial-grade steel (typically 11-gauge or thicker) and finished with a weather-resistant powder coating or galvanization. Each weld is visually inspected, and many manufacturers also perform random tensile strength tests to ensure consistency.
How to Maintain Weld Integrity
To keep your warranty valid, we recommend:
- Annual inspection of weld joints (especially after winter or heavy storms).
- Tightening any loose bolts promptly to reduce stress on welds.
- Notifying us within 30 days if you spot a crack or separation.
One Important Tip
Always ask for the specific weld warranty in writing before purchase. Some manufacturers only cover “materials” and treat welds as labor-only, which can leave you paying for repair time. We treat welds as part of the structural component, so they’re fully covered under our 5-year term.
If you’re planning a high-traffic urban installation, we can also offer an extended 10-year weld warranty as a paid upgrade. This is ideal for bus stop benches or park seating near schools where daily use is intense.
In short: yes, we warranty our welds—and we mean it. The bench will stay solid, safe, and comfortable for years, backed by a clear, fair policy. Let me know if you’d like a sample warranty certificate or need advice on matching bench specs to your climate.