Great question! Most of the urban benches we offer are shipped in a flat pack—meaning they come in a compact box with all the hardware, panels, and simple instructions you need to put them together. This keeps shipping costs lower (no oversized freight surcharges) and makes delivery smoother, especially if you’re in a tight urban space like a sidewalk, park strip, or rooftop.
That said, we also have pre-assembled options for some models, particularly heavier concrete or steel benches. Those are shipped fully built on a pallet and will need a lift gate truck and two strong people to move into place. The choice really depends on your timeline, your DIY confidence, and whether you have tools handy.
Here’s a quick breakdown:
• Flat Pack (most common): Takes about 20–40 minutes with just a screwdriver and a wrench. Instructions are clear, and we include extra fasteners. Perfect if you want to save on shipping and don’t mind some light assembly.
• Pre-assembled: No work required—unbox, unwrap, and set down. Great if you’re specifying dozens of benches for a public plaza and have crew onsite, but expect higher delivery fees.
A tip from us: If you’re ordering a small quantity (1–3 benches) for a residential or boutique project, go with flat pack. If you’re outfitting a large commercial area or need immediate installation, ask about our assembled delivery option.
Still unsure? When you make your order, just leave a note in the special instructions: “Please confirm if this bench ships assembled or flat-packed.” We’ll double-check the model and let you know. Happy to help either way!