Thanks for reaching out—that’s a really smart question, and I appreciate you thinking ahead about durability. Let me walk you through exactly what our warranty covers when it comes to paint peeling on street benches after two years.
First, here’s the straightforward answer: Our standard warranty on the paint finish for street benches is one year from the date of delivery. That covers peeling, blistering, or excessive chipping that’s caused by manufacturing defects or poor adhesion. So if the paint started peeling within that first year, we would absolutely repair or refinish the bench at no cost to you.
However, if the peeling happens after the two‑year mark, it’s generally considered normal wear and tear, especially for outdoor furniture exposed to sun, rain, snow, and temperature swings. In that case, the warranty no longer applies, but I want to be upfront and helpful—not just say “sorry, it’s over.”
Here’s what we can do if you’re dealing with peeling paint two years in:
1. Inspection and diagnosis – We’ll ask you to send a couple of clear photos showing the peeling area. Sometimes it’s caused by a different issue (like chemical spills or pressure washing at too high a PSI), and we want to rule that out.
2. Touch‑up kits – We offer color‑matched touch‑up paint specifically for our benches. It’s designed to bond with the original powder‑coated finish, and it’s often all you need to fix small spots.
3. Partial refinishing – If the peeling is more widespread, we can arrange a professional on‑site repaint or have the bench sent back to our shop for a re‑coat. There’s a service fee for this (typically $75–$150 depending on the bench size), but it’s way cheaper than buying a new bench.
4. Upgrade to a longer‑lasting finish – If you’re worried about future peeling, we recommend our premium “Marine‑Grade Powder Coat” option. It has a 3‑year warranty against peeling and fading, and it costs about 15% more upfront. It resists UV and moisture much better.
A few real‑world tips:
- Always avoid using harsh solvents or abrasive cleaners on the painted surface. A mild soap‑and‑water rinse is perfect.
- If you install the bench in a very shaded, damp area, mold or mildew can lift the paint over time. Keeping the bench dry and occasionally wiping it down helps.
- And don’t forget—our benches are built with a hot‑dip galvanized steel frame underneath the paint. Even if the paint peels, the structure won’t rust for decades.
So to summarize: after two years, peeling isn’t covered under the standard warranty, but we’ve got affordable, practical options to restore your bench’s look and extend its life. I’d be happy to look at your specific situation if you want to share a photo—just reply to this email or give us a call.
We stand behind our products, and we want you to be satisfied for years to come. Let me know what you think!