URBAN BENCHES

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Common Problems and Effective Solutions for urban benches

Do your outdoor benches come with installation instructions or a service?

Great question—and the short answer is yes. Every outdoor bench we sell ships with printed, step-by-step installation instructions. Most manuals also include a QR code that opens a short assembly video, so you can follow along visually. For most of our two-person benches, the only tools you’ll need are a Phillips screwdriver and the included hex key, and assembly usually takes about 15–25 minutes.

We also offer an optional assembly service in many regions. At checkout, you can add expert assembly if it is available for your delivery address. The local team will unbox the bench, assemble it in your preferred spot, and remove the packaging. If the service is not available in your area, our support team can still guide you step by step or send a replacement manual if yours is lost.

One helpful tip: before you start, place all parts on a soft surface and check the hardware pack against the parts list in the manual. That simple check prevents most assembly issues. If anything is missing or unclear, contact us with your order number—we’ll make it right.

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If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!

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