URBAN BENCHES

Yes, we do offer a warranty for this urban bench against cracking in extreme cold. Our standard warranty covers manufacturing defects and material failures, including cracks that develop specifically due to prolonged exposure to freezing temperatures, as long as the bench is used and maintained according to our care guidelines. The coverage typically lasts for 5 years from the date of purchase and applies to the structural frame, seat slats, and backrest. However, there are a few important conditions. The warranty does not cover cracks caused by improper installation, impact damage, heavy snow load left uncleared for weeks, or use of de-icing salts directly on the wood or metal surfaces. To keep your warranty valid in extreme cold climates, we recommend applying the included weatherproof sealant before the first winter and reapplying it every 12 to 18 months. If you notice cracking that you believe is due to cold weather, simply contact our support team with your order number and a few clear photos of the damage. We will assess the issue and, if covered, send a replacement part or a full replacement bench at no cost to you. In our field tests, this bench has performed well down to -30°C (-22°F) without structural cracking when the finish is maintained. For colder regions below -30°C, we advise a quick inspection each spring and applying a penetrating wood stabilizer in late autumn. Overall, the warranty against extreme cold cracking is one of the strongest in our outdoor furniture line, and we stand behind it fully.