URBAN BENCHES

We understand that sometimes products may not live up to your expectations. If our urban benches don't meet your requirements, we offer a straightforward return process. You can return any urban bench within 30 days of delivery, provided the product remains in its original condition with all packaging intact. The bench must show no signs of use, damage, or modification. To initiate a return, please contact our customer service team with your order details and reason for return. Once we receive and inspect the returned item, we'll process your refund to the original payment method within 5-7 business days. Please note that return shipping costs are the customer's responsibility unless the bench arrived damaged or defective. For customized or specially ordered urban benches, different return conditions may apply. We recommend reviewing your specific product details or contacting our support team for clarification on special orders. Our goal is to ensure your complete satisfaction with our urban furniture products.