Thank you for your excellent question about our metal outdoor bench warranty! We stand firmly behind the quality of our products, which is why we offer comprehensive protection plans. Our standard warranty covers all metal outdoor benches for a period of 10 years against structural defects, including issues with welding, frame integrity, and rust-through corrosion. This means if the metal frame fails under normal use due to a manufacturing flaw, we will repair or replace the bench at no cost to you.
For the powder-coated finish, we provide a 5-year warranty against peeling, cracking, or excessive fading. This ensures your bench maintains its beautiful appearance season after season. It's important to note that our warranty is designed for residential use; for commercial applications in parks, restaurants, or public spaces, we offer a separate 5-year commercial warranty with specific terms.
To keep your warranty valid, we recommend proper care like routine cleaning and storing benches indoors during extreme winter conditions if possible. Damage from improper installation, accidents, or neglect isn't covered. We encourage you to register your product online to activate your warranty and have full access to our dedicated support team. Our commitment is to provide you with durable, long-lasting outdoor furniture that you can enjoy for years to come!