Thank you for your interest in our outdoor bench warranty coverage! We stand behind the quality of our products with comprehensive protection plans that give you peace of mind for years to come.
For residential customers, we offer a limited lifetime warranty that covers manufacturing defects, structural issues, and material failures. This means if there are any problems with the frame, joints, or materials under normal use conditions, we'll repair or replace your bench at no cost. The warranty applies for as long as you own the product, though certain components like cushions and fabrics come with a 2-year coverage period.
For commercial applications such as parks, restaurants, or public spaces, we provide a robust 5-year warranty that addresses the heavier usage these environments typically experience. This covers all structural components and includes protection against corrosion and weather-related damage.
To keep your warranty valid, we recommend proper maintenance including seasonal cleaning and appropriate storage during extreme weather conditions. Be sure to register your product within 30 days of purchase and retain your original receipt. Our warranty doesn't cover normal wear and tear, damage from improper use, or modifications made to the original product.
We're committed to ensuring your outdoor furniture remains beautiful and functional throughout its lifespan. Should you need to make a warranty claim, simply contact our customer service team with your product details and photos of the issue.