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How do we order replacement slats for your wooden urban benches?

If you need replacement slats for your wooden urban bench, we've made the process straightforward to ensure your bench gets back to perfect condition quickly. Start by visiting our website's "Replacement Parts" section and select "Bench Components" from the menu. You'll need your bench's model number, which is typically located on a small metal plate underneath the seat frame. If you can't locate this, don't worry - simply measure the length, width, and thickness of your existing slats, as we maintain detailed specifications for all our bench models. We offer both standard and custom-cut slats using the same premium treated hardwood as your original bench. Once you've selected the correct slats, proceed to checkout - we typically ship replacement parts within 3-5 business days. For additional assistance, our customer service team can help verify measurements and ensure you receive exactly what you need for a seamless repair.

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