URBAN BENCHES

Ordering replacement parts for your outdoor benches is a straightforward process designed to get your furniture back in top condition quickly. First, identify the specific parts you need. Check your original product documentation or the manufacturer's website for diagrams and part numbers. If you're unsure, take clear photos of the damaged or missing components and note your bench's model number and purchase date. Next, contact our customer service team via phone, email, or our online parts portal. Provide them with the model number, part numbers (if known), and any photos. Our team will help confirm the correct parts for your specific bench model and check their availability. Once the parts are identified, you can place your order. We accept major credit cards and other secure payment methods. After your payment is processed, we will ship the parts directly to your door. For common items, shipping is often completed within 1-2 business days. You'll receive a tracking number to monitor your shipment. If you have any questions during the process, our support team is always ready to assist, ensuring you receive the right parts to restore your outdoor bench easily.