Thank you for your excellent question about our park bench delivery format! This is one of the most common inquiries we receive, and understanding the delivery method helps you plan your project effectively.
Most of our park benches are delivered in flat-pack format rather than pre-assembled. There's a very practical reason for this approach - shipping fully assembled benches would be incredibly inefficient and cost-prohibitive due to their bulky size. By carefully packing all components in a flat-pack box, we're able to significantly reduce shipping costs while ensuring your bench arrives undamaged.
Don't let the term "flat-pack" concern you though! Our benches are designed with straightforward assembly in mind. Each package includes all necessary hardware, clear illustrated instructions, and pre-drilled components that fit together perfectly. Most customers find they can complete assembly within 30-60 minutes using basic tools like a wrench and screwdriver that they already have at home.
The flat-pack approach offers several advantages beyond cost savings. The compact packaging makes transportation much easier, especially if you need to move the bench through narrow spaces or down pathways to its final location. It also allows for easier storage if you're not ready to assemble immediately.
We do offer pre-assembled options for some commercial and premium models, though these typically involve special shipping arrangements and additional costs. If this is your preference, please contact our customer service team to discuss available options.
Whether you choose our standard flat-pack or inquire about pre-assembled alternatives, we're committed to ensuring your park bench meets both your functional needs and installation preferences. The assembly process is straightforward, and our customer support team is always available to guide you through any questions that may arise during setup.