Thank you for your excellent question about warranties for our park benches! This is something we take very seriously, as we understand these are significant investments meant to last for years in public spaces.
Yes, we absolutely stand behind our products with robust warranty coverage. Our standard warranty protects against defects in materials and workmanship for a period of 10 years from the date of purchase for our commercial-grade steel and aluminum benches. For our premium hardwood options, such as teak or ipe, we offer a 15-year warranty against structural failure and significant rot. The specific terms can vary slightly by material and collection, so we always recommend reviewing the detailed warranty guide for your selected model.
What does this typically cover? It includes protection for the main structural frame, welds, and powder-coat finishes against premature failure under normal use. We design our benches to withstand harsh weather, constant public use, and rigorous cleaning protocols. It's important to note that warranties do not cover damage from vandalism, improper installation, negligence, or acts of nature beyond design specifications, but our commitment is to resolve any legitimate manufacturing issues promptly.
For complete peace of mind, we provide a written warranty certificate with each commercial order. We encourage you to speak directly with our sales team for the exact warranty specifications on the specific bench models you're considering. Our goal is to provide durable, beautiful furniture you can trust for the long term.