That's an excellent and very important question! The short answer is a resounding yes. We stand firmly behind the quality and durability of our outdoor benches, and a robust warranty is our promise to you.
We understand that outdoor furniture is a significant investment, facing sun, rain, wind, and daily use. That's why every bench we craft comes with a clear and comprehensive warranty. Our standard warranty covers defects in materials and workmanship for a specified period from the date of purchase. This typically includes issues like structural frame integrity, manufacturing faults, and premature corrosion or failure of coated finishes under normal use.
For commercial-grade benches intended for public spaces, parks, or business use, we often offer enhanced warranty terms to meet the demands of high-traffic areas. The specific duration and coverage details can vary by product line and materials (e.g., powder-coated aluminum, tropical hardwood, or recycled plastic), so we always recommend checking the specific warranty document for your chosen model.
Filing a warranty claim is designed to be straightforward. If you believe an issue is covered, simply contact our customer service team with your proof of purchase and photos of the concern. We'll guide you through the process, which may involve part replacement or repair.
In essence, our warranty is more than just a policy—it's our commitment to ensuring your outdoor space remains beautiful and functional for years to come. We build our benches to last, and the warranty is your assurance of that quality.