URBAN BENCHES

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What is your return policy if the outdoor benches don't meet our expectations?

We understand that purchasing outdoor furniture is an investment in your comfort and space. If, for any reason, your new outdoor benches do not meet your expectations, we are here to make it right. Our customer-centric return policy is designed for your peace of mind.

We stand firmly behind the quality of our benches. However, if you are not completely satisfied, you may initiate a return within 30 days of delivery. The items must be in their original, unused condition and packaging to qualify for a full refund. We kindly ask that you contact our friendly customer support team first. They will guide you through the simple return authorization process and provide a prepaid shipping label for your convenience.

Our goal is to ensure your outdoor living area is perfect. This policy reflects our commitment to quality and your ultimate satisfaction. Please visit the "Returns & Exchanges" section on our website for detailed instructions or to start your return. We're dedicated to resolving any concerns promptly and ensuring you have a positive experience with our brand.

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If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!

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