Handling repairs or replacement parts for urban benches is a meticulous process we take seriously, as public furniture must be safe, durable, and aesthetically pleasing. It begins with a detailed inspection report from our field team or a client notification. We assess whether a repair is feasible or if a component needs replacement. For repairs, we use specialized tools and matching materials to restore integrity. If replacement is needed, we source high-quality, often custom-made parts from our vetted suppliers that meet original specifications for material and finish. Our workshop team then executes the work, followed by a rigorous quality check. Finally, we coordinate with city crews for efficient reinstallation, minimizing public disruption. We maintain detailed records for each bench, tracking its maintenance history to anticipate future needs and ensure longevity. Our goal is to extend the life of public assets through proactive and precise care.
What is your process for handling repairs or replacement parts for urban benches?
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