We understand the urgency when an outdoor bench gets broken, and we're committed to getting your space back to perfect condition as soon as possible. For standard replacement parts, we typically process and ship orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, meaning you could receive your part in about 5-9 business days from order placement.
For critical needs, we offer expedited shipping options at checkout, which can significantly reduce transit time. The exact speed depends on your location and the specific part's availability. Our inventory is regularly updated, and most common parts are in stock for immediate dispatch.
To ensure the fastest service, please have your product model or order number ready when you contact our support team. We recommend inspecting your bench upon initial delivery and keeping the assembly guide for easy part identification. This proactive step can save valuable time if a replacement is ever needed.
Your satisfaction and the longevity of your outdoor furniture are our top priorities. Don't hesitate to reach out—let's get that bench repaired quickly so you can get back to enjoying your outdoor oasis.