Thank you for reaching out! We understand that a broken park bench needs a fast fix. The shipping speed for your replacement part depends on a few key factors, but our goal is always to get you back up and running with minimal delay.
Typically, for common parts like slats, brackets, or end caps that are in stock, we can process and ship your order within 1-2 business days. Standard shipping within the continental US then usually takes 3-7 business days. So, in many cases, you could have the part in hand within about 5-10 business days from placing your order.
Need it sooner? We offer expedited shipping options (like 2-day or overnight air) at checkout for in-stock items. This can significantly reduce the total timeline.
To ensure the fastest possible service, please have your bench's model number or a clear photo of the needed part ready when you contact us. This helps our team immediately identify and verify the correct component from our inventory. For highly customized or rare benches, lead times may be longer as we may need to manufacture the specific part.
We're here to help! Contact our customer support team with your bench details, and we'll provide you with the most accurate shipping estimate and options to meet your project's timeline.