We understand that even the most durable park benches may occasionally need a part replaced due to wear, damage, or vandalism. Ordering replacement parts is a straightforward process designed to get your bench back in service quickly.
First, identify the specific part you need. Common replacement items include individual wooden slats, metal end frames, mounting hardware, or complete armrests. Check for a product ID or model number on a label attached to the underside of the bench seat or frame. If the label is missing, take clear photos of the bench and the broken part, noting its dimensions. This information is crucial for ensuring you receive the correct component.
Next, contact our customer support team directly via the "Contact Us" page on our website or by phone. Provide them with the model number, photos, and a description of the required part. Our team will identify the part using our schematics and confirm its availability. We stock a wide range of genuine parts for our bench models to ensure a perfect fit and finish.
Once the part is identified, we will provide you with a quote, including the part cost and shipping. After your approval and payment, we will process the order promptly. For simple installations like slat replacement, we can often include basic instructions. For more complex parts, our support team is happy to guide you through the installation steps.
Our goal is to minimize your bench's downtime. By using genuine manufacturer parts, you guarantee the longevity, safety, and original aesthetic of your park furniture. Don't hesitate to reach out—we're here to help you maintain your community spaces effortlessly.