Thank you for your excellent question! Shipping our urban benches is a process we've refined to balance efficiency, cost, and ensuring your products arrive in perfect condition. Typically, benches are shipped in one of two primary ways. For international or long-distance domestic orders, we often use a flat-pack or KD (knocked-down) method. This means the bench components are carefully packaged together in compact, protective crates or heavy-duty cardboard. This dramatically reduces shipping volume and cost, and it's surprisingly straightforward for our clients to assemble on-site using our detailed instructions and hardware.
For local or regional deliveries, or for clients who prefer a turnkey solution, we can arrange assembled delivery. The benches are fully constructed at our facility, meticulously wrapped for protection, and delivered directly to your site, often including placement. This option is fantastic for larger projects where time and labor are considerations.
Now, regarding shipping costs – this is where a definitive "it depends" is most honest, but I can give you a clear picture. Costs are primarily influenced by the shipment method (flat-pack vs. assembled), the final destination, the total order size/weight, and the requested speed of delivery. As a general range, for a standard flat-pack commercial bench within the continental US, you might expect shipping costs to represent roughly 5-15% of the product's value. International freight can vary more widely based on port fees and customs. The best way to get a precise quote is to finalize your bench model, quantity, and delivery zip/postal code. Our team then provides a transparent, all-in shipping estimate with no hidden fees. We work with trusted logistics partners to find the most reliable and cost-effective route for your specific project.