If you notice one of our park benches is damaged, don't worry – we have a straightforward system to handle repairs quickly and effectively. First, we encourage you to report the damage through our website's "Report an Issue" form or by calling our parks department hotline. Please provide the bench location and a brief description of the damage, such as broken slats, loose bolts, or graffiti.
Once reported, our maintenance team prioritizes the repair based on safety concerns. A damaged bench with sharp edges or instability will be addressed within 24 hours, often with temporary safety barriers. Our trained technicians then assess whether we can repair the bench on-site or need to remove it for workshop restoration. We use durable, weather-resistant materials matching the original design to ensure longevity.
For minor issues like loose hardware or small cracks, repairs are usually completed within a few days. More significant damage might take 1-2 weeks, during which we may install a temporary replacement if available. We're committed to keeping our public spaces both beautiful and functional, so every repaired bench receives a final safety inspection before reopening for public use. Your reports help us maintain our parks for everyone's enjoyment!