Thank you for your excellent question! Shipping our heavy-duty urban benches is a process we've refined to ensure your order arrives safely and efficiently. We understand that logistics are a key part of your project planning.
All our benches are shipped via trusted freight carriers. Due to their size and weight, they cannot be shipped with standard parcel services like UPS or FedEx Ground. Each bench is carefully palletized and securely wrapped in protective materials at our warehouse before being loaded onto a freight truck.
Now, regarding your question on costs: We offer transparent, flat-rate shipping to simplify the process for you. For most standard commercial benches within the continental United States, we charge a flat rate of $250 per bench. This fee covers the freight from our facility to your specified curbside delivery point. For larger orders or projects requiring special handling (like delivery to a specific site on a property or inside a building), we provide complimentary white glove delivery quotes. Final costs can vary based on your location, order quantity, and any special delivery requests. We always provide a firm shipping quote before you finalize your order, with no hidden fees.
The typical transit time is 7-10 business days after your order is processed and leaves our warehouse. You will receive tracking information and be contacted by the carrier to schedule the final delivery. We're here to ensure the entire process, from our workshop to your site, is seamless. Please feel free to reach out with your specific delivery address for the most accurate quote!