Thank you for your excellent question! It's a crucial one, as we understand the importance of your urban benches arriving in perfect, ready-to-install condition. Here’s a detailed look at our packaging process designed specifically to prevent any damage during shipping.
First, each bench is thoroughly cleaned and inspected. We then apply protective foam wrap or corner guards to every vulnerable edge, corner, and surface. This initial layer cushions against minor impacts and prevents scratches.
Next, the bench is securely strapped to a heavy-duty, custom-sized cardboard pallet or a wooden skid. This stabilizes the entire unit, preventing it from shifting or sliding inside the shipping container. For longer benches or delicate materials, we often add an extra internal frame for rigidity.
The secured bench is then fully enveloped in a robust, weather-resistant cardboard box or a thick plastic stretch wrap. This outer shell protects against dust, moisture, and handling during transit. Finally, clear shipping labels with "Fragile" and "This Side Up" indicators are prominently placed on multiple sides.
Our partnership with reliable freight carriers ensures careful handling from our warehouse to your site. We take immense pride in this process, guaranteeing your commercial or public space furniture arrives safely and seamlessly.