Great question! We want your new outdoor bench to arrive safely and ready for many years of enjoyment. Here’s exactly how we handle shipping and what you can expect for costs.
How Are Benches Shipped?
For safety and efficiency, most of our outdoor benches are shipped flat-packed. This means the components are carefully packed in a sturdy cardboard box. This method significantly reduces the risk of damage during transit and often lowers shipping costs. All necessary hardware and simple assembly instructions are included. For some larger or premium models, we may use white-glove delivery service, which includes in-home placement and assembly—we’ll clearly note this on the product page.
What Are the Shipping Costs?
Shipping costs depend on your location, the bench model, and its size/weight. Costs are calculated at checkout based on your delivery address. We work with reliable carriers to offer competitive rates. Good news: We frequently offer *free standard shipping* on orders over a certain amount, which is common for many of our bench collections! Be sure to check the product page or promotions for any current offers. For expedited shipping options (like 2-day air), additional fees will apply and be shown before you complete your purchase.
Delivery Timeline
Once your order is placed, please allow 1-3 business days for processing. Standard shipping typically takes 5-10 business days for delivery. You will receive a tracking number via email as soon as your order ships, so you can follow its journey to your doorstep.
We’re committed to making your purchase and delivery experience as smooth as possible. If you have any specific questions about shipping to your area, our customer service team is always happy to help!