Opening a new park bench only to find pieces missing can be incredibly frustrating. Don't worry—this is a common issue with straightforward solutions. First, stay calm and carefully re-check all packaging materials. Small components like bolts, washers, or brackets can be hidden within cardboard flaps or Styrofoam blocks. Lay out every part you do have against the assembly instruction sheet to confirm what's actually missing.
If a part is confirmed absent, immediately contact the retailer or manufacturer. Have your order number, product model, and photos of the received parts ready. Most reputable companies have dedicated support for missing components and can ship replacements quickly, often at no cost. While waiting, avoid attempting a makeshift repair with incorrect hardware, as this may void warranties or compromise safety.
To prevent future hassles, consider unpacking large items on delivery day before accepting the shipment. This allows you to inspect for obvious damage or missing boxes upfront. A missing part is a temporary setback. With clear communication and a systematic approach, you'll have your park bench assembled and ready for enjoyment in no time.