We've all been there – you find the perfect garden bench online, but a little voice whispers, "What if it doesn't fit my space?" Don't worry! We're here to help with a clear return policy and practical tips to ensure you get it right.
Our Return Policy: Stress-Free and Simple
If your new bench doesn't work out, our return process is straightforward. Items in original, unused condition can typically be returned within 30 days of delivery. Please check your order confirmation for specific details, as some custom or clearance items may be final sale. We recommend keeping all original packaging for the smoothest return experience. Contact our friendly customer service team to initiate a return and discuss any potential return shipping fees or restocking charges.
How to Avoid Returns: Measure Twice, Order Once
The best solution is to prevent the problem! Here’s how to measure like a pro:
1. Measure Your Space: Use a tape measure to note the exact length, width, and depth of the area where the bench will go. Don't forget to account for walking room around it!
2. Check the Product Specs: Carefully review the bench's dimensions on our website, paying close attention to its full width (including armrests) and depth.
3. Visualize with Tape: Use painter's tape or newspaper to outline the bench's footprint on your patio or lawn. This simple trick gives you a real-life sense of scale.
4. Consider Proportion: A large, solid bench can overwhelm a small balcony, while a petite one might look lost on a sprawling deck. Think about balance.
What to Do With a Bench That Doesn't Fit
If it's too large, could it work in another part of your garden? Sometimes a bench destined for a patio finds a perfect home under a tree. If a return is necessary, our team will guide you through each step. Our ultimate goal is for you to have outdoor furniture you love and use for years to come. With careful measurement and our supportive policy, you can shop with total confidence for your perfect outdoor retreat.