Thank you for your excellent question about the warranty for our premium outdoor benches! It's a crucial consideration, and we stand firmly behind the quality and durability of our products.
Our warranty is designed to give you complete peace of mind. We offer a robust 10-Year Limited Warranty on the structural frame and powder-coat finish of our premium benches. This coverage protects against manufacturing defects, rust, and corrosion under normal use and proper conditions. We use only commercial-grade, powder-coated aluminum or galvanized steel frames specifically chosen for their exceptional resistance to the elements.
For other components like slats (often made from durable hardwood or high-density polyethylene), hardware, and finishes, we provide a 5-Year Limited Warranty. This ensures the entire product is built to last. The warranty is straightforward and transparent, covering failures resulting from material or workmanship flaws. It's a testament to our confidence in the materials and construction.
To keep your warranty valid, we recommend routine care, such as occasional cleaning with mild soap and water. Please note that damage from improper installation, misuse, modification, or natural disasters like hurricanes is not covered. Our customer service team is always ready to help with any warranty claims or questions you might have, ensuring a smooth and supportive process.
Investing in our outdoor benches means investing in years of reliable, beautiful, and worry-free enjoyment for your commercial space, park, or residential patio.