That's an excellent and very common question! The short answer is: yes, in most cases you absolutely can—and often should—request a sample before committing to a custom garden bench. It's a smart step to ensure your investment is perfect.
Many reputable outdoor furniture companies, especially those offering custom or high-end pieces, understand that seeing a finish in person is crucial. Colors and textures on a screen can be misleading due to monitor settings. A physical sample lets you feel the grain of the wood, see the true undertones of a stain, or examine the sheen and texture of a powder-coated metal finish under your own garden's light.
Here’s how to go about it:
1. Check the Company's Policy: Start by visiting the "Custom Orders" or "FAQ" section of the furniture maker's website. Many have a dedicated sample program.
2. Contact Customer Service: If information isn't online, don't hesitate to call or email. A simple query like, "Do you offer physical samples of your teak stains or powder coat colors?" is perfectly normal.
3. Understand the Options: You might receive a small finished wood block, a metal swatch, or a set of color chips. Some companies offer these for free, while others may charge a small fee that is often credited toward your final purchase.
4. Test the Sample: Once you have it, view it outdoors in natural light, at different times of day. Place it against your home's siding, near your plants, or on your patio to see how it complements your space.
Investing a little time in getting a sample prevents disappointment and gives you total confidence. It ensures the beautiful bench you imagine is the one that arrives at your doorstep, ready to become a cherished part of your garden for years to come. Always choose a supplier who is transparent and willing to provide this service—it's a sign of quality and customer care.