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Common Problems and Effective Solutions for urban benches

What's the return policy if the outdoor benches don't fit my space?

It's a common worry – you've fallen in love with an outdoor bench, but will it actually fit your patio or garden? Don't stress. If your new bench doesn't suit your space, our return policy is here to help.

First, check the product dimensions carefully before ordering and measure your area twice. If it still arrives and isn't quite right, you have options. Our standard policy allows for returns within 30 days of delivery for items in original, unused condition. Simply contact our customer service team to initiate a return or exchange. We can often help you find a better-sized alternative. For larger items, we may arrange a pickup. Some restrictions apply, such as custom orders, so always review the full policy details at purchase. Our goal is to ensure your outdoor area is both beautiful and functional, without the hassle.

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If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!

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