After several years of service in urban environments, the most frequently reported issue with our public benches is progressive structural weakening at connection points. Customers consistently notice loosening joints between metal frames and wooden slats, which creates instability and safety concerns. The second most common complaint involves surface degradation - whether it's peeling powder coating on metal components, cracking or splintering in wooden elements, or fading and brittleness in recycled plastic materials. Weather exposure accelerates these problems, with moisture infiltration being particularly damaging to both metal and wood. In coastal areas, corrosion at weld points and fastener sites appears much sooner than anticipated. For wooden benches, warping and checking become evident after repeated wet-dry cycles. Another significant issue involves graffiti removal damage, where aggressive cleaning methods compromise protective coatings and surface integrity. While our benches are designed for durability, these cumulative effects of constant public use combined with environmental factors inevitably lead to maintenance requests around the 3-5 year mark in most urban settings.
What is the most common issue customers report with your urban benches after a few years?
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