Thank you for your excellent question! Ensuring every park bench meets our high standards before shipping is our top priority. We implement a rigorous, multi-stage quality control process that I'm happy to detail for you.
First, it begins with our raw materials. We source only certified, high-grade steel, aluminum, or sustainably harvested hardwood. Each shipment is inspected for defects, thickness, coating consistency, and compliance with our specifications. Rejected materials never enter production.
During manufacturing, our benches pass through checkpoints at each phase. For metal frames, we monitor welding integrity, checking for consistency and strength. Powder coating undergoes adhesion and thickness tests to guarantee weather resistance. For wooden components, we verify precise machining, smooth sanding to prevent splinters, and proper treatment with preservatives or sealants.
Assembly is a critical stage. Here, we ensure all parts fit perfectly—bolts tighten securely, planks align correctly, and any moving parts (like reclining backs) operate smoothly. Our team performs a "wiggle and weight" test, applying force to simulate years of public use.
Before final approval, every bench undergoes a comprehensive visual and functional inspection. We look for cosmetic flaws like scratches, uneven finishes, or discoloration. Then, we conduct random load testing (exceeding standard weight limits) and stability checks on a sample from each batch.
Finally, prior to packaging, we perform one last audit. Benches are cleaned, and all hardware is confirmed present. They are then carefully packed with protective corners and waterproof wrapping to prevent transit damage. Our quality control checklist is signed off at each stage, creating a full traceability record.
This systematic approach, combined with ongoing team training, allows us to ship park benches that are built to last, ensuring safety, comfort, and reliability for your community space. We stand firmly behind the quality of every product we deliver.