Thank you for your excellent question about the warranty for our metal outdoor benches. We stand firmly behind the quality and durability of our products.
We offer a comprehensive warranty package designed to give you complete peace of mind. Our standard warranty includes a 10-year limited warranty on the structural frame against manufacturing defects. This covers the welded joints and the structural integrity of the bench under normal use.
For the finish, we provide a 5-year limited warranty on the powder coating. This warranty covers against premature peeling, blistering, or excessive fading when the bench is used as intended. It's a testament to our high-quality powder-coating process, which is far superior to standard paint.
For benches destined for commercial, institutional, or heavy-traffic public use, we often provide enhanced or pro-rated warranty terms. We understand these environments demand the utmost resilience, and our warranties reflect that confidence.
Please note that our warranty covers defects in materials and workmanship. It does not cover damage resulting from improper installation, accident, abuse, modification, or lack of reasonable maintenance. We recommend reviewing the full warranty document provided with your purchase or available on our website for specific terms and the process for filing a claim.
Our goal is to build benches that last for decades. This robust warranty is our written promise of the quality and reliability you can expect from us.