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Common Problems and Effective Solutions for urban benches

If a part breaks on one of your urban benches, can I order just that part?

Absolutely. If a single part on one of our urban benches fails—whether it's a wooden slat, an armrest, a bolt, or even a leg—you don't have to buy a whole new bench. We keep individual replacement parts in stock for every model we sell. Just tell us the bench model and the part you need, and we'll ship it out.

Why? Because urban benches are meant to last. Most damage is localized: a cracked board from weather, a stolen cap, a bent bracket. Replacing one part is cheaper, faster, and far better for the environment than scrapping an entire bench. We design our benches with modular components specifically so they can be repaired on-site.

Common parts you can order include:

- Wood or recycled plastic slats

- Cast iron or aluminum legs

- Armrests and backrests

- Mounting brackets and hardware kits

- End caps and anti-theft bolts

If you're not sure which part you need, send us a photo and we'll identify it. We also keep digital parts diagrams for every bench series, so you can point to the exact piece.

So yes—order just that part. Your bench gets fixed, your budget stays intact, and nothing goes to waste.

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If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!

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